Last Updated: September 23, 2026
These Terms of Service (“Terms”) govern your use of Parnassah AI LLC, operating as Parnassah.ai (“Company”, “we”, “us”, or “our”). By accessing or using the Service, you agree to these Terms.
For purposes of these Terms, “Company” refers to Parnassah AI LLC, the legal entity that owns and operates the Parnassah.ai platform.
The Service provides AI-powered tools including conversational assistance, financial organization, document analysis, meeting preparation and transcription, and content generation features. Features may be added, modified, or removed at any time.
Outputs are generated by artificial intelligence and may be inaccurate, incomplete, or outdated. The Service does not provide legal, financial, accounting, medical, or other professional advice.
You are solely responsible for verifying all outputs before relying on them.
Financial features (including expense tracking, categorization, and reporting) are provided for informational and organizational purposes only and do not constitute accounting, tax, or financial advice.
You are solely responsible for all financial decisions and compliance.
Meeting Secretary may connect to phone or conferencing providers, record or receive meeting audio, identify provider participants, transcribe conversations, and generate guidance and follow-through. As a condition of using capture, you must give every participant clear notice that the conversation will be recorded, transcribed, and analyzed by AI, and you must obtain affirmative consent from every participant before capture starts—even where local law might permit one-party recording. You must not use the feature where recording, transcription, biometric processing, or AI analysis is prohibited.
An audible notice or a conferencing-platform indicator supplements, but does not replace, your responsibility to comply with applicable law. You must stop capture if a participant declines or withdraws consent.
Reusable voice identity is an optional biometric feature with a separate opt-in. The current enrollment flow is limited to the signed-in user's own voice. You may not upload or enroll another person's voice for reusable identification unless Parnassah provides a direct subject-consent flow and that person completes it. You may withdraw your opt-in and delete your voice sample and signature.
Available retention settings and deletion controls are described in the Privacy Policy. You are responsible for selecting retention periods appropriate for your organization and legal obligations.
You retain ownership of your content. By using the Service, you grant us a limited license to process, analyze, store, and display your content solely for the purpose of operating and improving the Service.
You agree not to misuse the Service, upload unlawful content, attempt to disrupt systems, or violate any applicable laws.
Paid plans are billed on a recurring basis. By subscribing, you authorize recurring charges until cancellation. Unless stated otherwise at checkout, cancellation takes effect at the end of the current billing period. Pricing and plans may change with advance notice, subject to applicable law.
Displayed prices do not include applicable taxes unless expressly stated. You are responsible for applicable taxes and charges. All payments are non-refundable unless required by law or expressly stated otherwise.
From time to time, we may offer discounted pricing or packages through an association, employer, organization, referral partner, or other partner program. Partner offers are available only to eligible users and participating organizations. We may request reasonable proof of eligibility. Offers are non-transferable, have no cash value, and may not be combined with other promotions unless we expressly permit it.
Unless expressly stated otherwise, a partner discount applies only to the identified subscription price and not to taxes, add-ons, usage charges, or other products. Eligibility for a partner offer does not guarantee continued availability of any plan, feature, package, or price.
We may modify, suspend, or discontinue a partner program or its pricing with advance notice. For an active recurring subscription, a pricing change will take effect no earlier than a future renewal following that notice, except where a different timing is required by law or where access to an offer is revoked because of fraud, misuse, or ineligibility. If a partner program or your eligibility ends, you may cancel before the applicable change takes effect.
The organization purchasing a team package controls its seats and is responsible for assigning them only to authorized users, maintaining accurate assignments, and promptly removing access when appropriate. Each seat user remains subject to these Terms and applicable usage limits.
Unless expressly stated otherwise, Parnassah AI LLC remains the provider, biller, and support contact for the Service. A promotional partner does not process your subscription payment or receive access to your account content merely because you use its offer.
Usage may be subject to fair use limits to maintain performance and system stability. We reserve the right to apply limits or restrict usage.
The Service relies on third-party providers including AI systems, cloud infrastructure, payment processors, and other external services. We are not responsible for third-party services, websites, products, or content.
Some links or recommendations provided through the Service may be affiliate links. This means the Company may earn a commission or referral fee if you click a link or make a purchase through a third-party site.
Any such commissions do not increase the price you pay unless expressly stated otherwise. However, you are solely responsible for evaluating any product, vendor, service, price, availability, or claim before making a purchase or relying on a recommendation.
The Company does not manufacture, store, inspect, ship, warrant, or guarantee third-party products or services, and is not responsible for third-party transactions, fulfillment, returns, defects, delays, pricing changes, availability, or representations made by third parties.
The Service is provided “as is” and “as available” without warranties of any kind.
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, exemplary, consequential, or punitive damages, including loss of data, profits, revenue, business opportunities, or goodwill.
The Company is also not liable for losses or damages arising from third-party websites, affiliate links, third-party products or services, or your reliance on third-party pricing, availability, descriptions, or recommendations.
Total liability shall not exceed the amount paid by you in the prior three (3) months.
You agree to indemnify and hold harmless the Company from any claims arising from your use of the Service.
We may suspend or terminate access at any time for violations or security reasons.
These Terms are governed by the laws of the State of New York.
We may update these Terms from time to time. We will provide notice of material changes as required by applicable law. Continued use of the Service after updated Terms take effect constitutes acceptance. If you do not agree to an update, you must stop using the Service and may cancel any subscription before the update takes effect.
Keep account credentials and phone PINs private, maintain an accurate phone number, and promptly report unauthorized access. Do not enroll a number or connect an account you do not control or have authority to use. A paid subscription alone does not guarantee access to an invitation-only, region-limited, or otherwise restricted feature.
You authorize the Service to access connected accounts and carry out supported tasks within the permissions you grant and the instructions you provide. You must have the rights and consents needed to submit third-party or organization data. Organization administrators are responsible for appropriate membership and permission settings. Connecting an account is not blanket approval for every consequential action.
Agents can make errors when interpreting instructions, selecting recipients, reading websites, or completing tasks. Review the exact recipients, message, form fields, and other consequences shown or read back before approving. An approval authorizes only the action presented within its supported scope. Do not rely on a progress message as confirmation that an external action completed.
An email or website action may complete even if a network interruption prevents confirmation. Cancellation, disconnection, or hanging up cannot reverse a message already sent or another committed external action. If a task is marked uncertain, check the destination service before asking for a repeat. The Service is designed to avoid automatically repeating uncertain actions, but it cannot guarantee third-party behavior or delivery.
The current phone and browser pilots do not support store checkout, payments, or flight booking. Product searches or recommendations are not purchase confirmations. Any future transaction feature requires its own enabled functionality and applicable confirmation flow; these Terms do not create an unrestricted purchasing authorization.
The phone assistant is an automated AI service, not a human receptionist, emergency service, or guaranteed monitoring service. Do not use it for emergencies or time-critical safety needs. Calls may fail, be interrupted, or end when duration, capacity, access, or usage limits are reached. Your carrier’s charges may also apply.
By using voice features, you authorize the audio and task processing described in the Privacy Policy. You must inform other participants and obtain required permissions before including them. Phone verification or a PIN does not establish authority over someone else’s email or other account.
Browser sessions act on third-party websites under your authorized instructions. Website restrictions, sign-in challenges, CAPTCHAs, session expiry, and provider outages can prevent completion. Do not ask the assistant to bypass access controls or website restrictions. Use the designated secure sign-in fields for credentials rather than ordinary chat or spoken instructions. Saved connections are optional and can expire or be disconnected.
Voice, browser, model, file-processing, and other operations may share the usage allowance of your plan. Costs can arise from processing, reviews, telephone connectivity, streaming, hosted runtime, or work already performed before a failure or cancellation. A task’s price is not necessarily a flat amount per minute.
The Service may temporarily reserve allowance before work and reconcile it with provider receipts or disclosed measured usage. A reservation is not a second charge. Streaming allocation may use measured stream time and the rate configured when the call was authorized, separately from the carrier’s connectivity receipt. Missing usage evidence may be absorbed by the Service rather than treated as completed billable work. This accounting does not itself authorize an additional charge to your payment card; paid add-ons or overages require the applicable disclosed purchase terms.
Contact [email protected] about suspected incorrect usage or billing. Nothing in these Terms limits billing-dispute, refund, cancellation, or other consumer rights that cannot lawfully be waived.
Generated files, calculations, citations, extracted records, and proposed company updates require review appropriate to their use. A validated calculation or source quote does not establish that the source is complete, current, authoritative, or suitable for your decision. Do not treat Company Brain proposals as approved organization policy unless an authorized person approves them.
You are responsible for intended recipients and permissions when sharing outputs or granting company access. Provider and model choices can affect processing and availability; specialist and safety operations may still use additional providers. Pilot functionality may be restricted or changed, and output ownership does not guarantee uniqueness, accuracy, or freedom from third-party rights.
The disclaimers, liability limits, indemnification, termination provisions, and governing-law clause apply only to the extent permitted by applicable law. They do not exclude non-waivable consumer protections or liability that cannot legally be excluded. If a provision is unenforceable, the remaining provisions continue to apply to the extent lawful. Feature-specific consents and Google API data restrictions in the Privacy Policy are not overridden by a general content-processing license in these Terms.